Product & Account Support
Questions about your account, your assistant, calendar connection or using NorthBank.
support@northbank.xyzSupport
How can we help?
If you have a question or problem with NorthBank, your account, billing or your assistant, get in touch and we'll help you resolve it.
Billing & Subscriptions
Questions about your free trial, subscription, payments, cancellation or Beta discount.
Contact supportPrivacy & Data
Ask about your personal data, exercise a privacy right or raise a privacy or security concern.
Read our Privacy PolicyTerms & Policies
Find information about subscriptions, cancellations, Beta pricing and the conditions that apply when using NorthBank.
Read our Terms of ServiceAccount or Security Concerns
If you believe somebody has accessed your NorthBank account, connected calendar or assistant without permission, contact us as soon as possible at support@northbank.xyz.
You should also secure any affected email or calendar account directly with the relevant provider.
About NorthBank Email Addresses
Your dedicated NorthBank assistant communicates using its own NorthBank assistant email address at @northbank.ai.
Customer support, account, billing, privacy and other administrative communications from NorthBank use @northbank.xyz addresses.
NorthBank is provided by DSVP Advisors Limited
Company number 15697288
Registered office: 50 St. Marys Road, Hemel Hempstead, England, HP2 5HL
Email: support@northbank.xyz